Terms & Conditions
We obviously need to display our terms and conditions below. But basically we like to listen to our customers, and if something goes wrong we like to look after you in the same manner as we would be expected to be looked after by a company.
No order will be deemed to constitute a contract of sale irrespective of the manner of its transmission to the Seller until the Goods are despatched by the Seller.
All prices displayed include VAT.
The Seller shall not be held liable for any losses, expenses or consequential loss incurred by the Buyer or any other person or company however arising whether directly or indirectly out of a failure to meet an estimated delivery date.
Payment by cash, cheque or credit card is due at the time of order. If any payment or part thereof is not received by the Seller by the due date, the Seller shall be entitled to charge interest on the outstanding amount at the rate of 2% per calendar month.
Goods remain the property of jade-lotus.com until fully paid for.
Products sold by jade-lotus.com are guaranteed against defects in material and workmanship for a period of one year. Please note we cannot accept responsibility for damage resulting from misuse.
Notification of damage of wrongly shipped goods or incompletely shipped goods should be made within 14 days of delivery. Any claim made outside of 14 days will not be accepted.
The Buyer will be liable for the cost of remedying damage to returned goods where such damage has in the opinion of the Seller been caused by the goods being inadequately packaged by the Buyer.
The Seller’s failure to insist upon strict adherence to any of the terms and conditions with this contract shall not be deemed a waiver of its rights within these terms and conditions.
The contracts from the sales of goods by jade-lotus.com shall be subject to and governed by English law.
Liability of jade-lotus.com shall in no circumstance exceed the original value of the price charged for the goods.jade-lotus.com cannot accept liability for injury or negative consequence of using the products it sells.
Acceptance of terms
By placing an order with jade-lotus.com you are agreeing to be bound by our terms and conditions.
This does not affect your statutory rights as a customer.
Minimum 24 hours notice of cancellation required unless in the case of custom made orders these cannot be cancelled. Notification for instance, in person, via email, mobile phone ‘text message’ and/or fax, or any other means will be accepted subject to confirmation in writing. We reserve the right to levy a £30 charge to cover any subsequent administrative expenses.
Termination of Agreements and Refunds Policy
Both the Client and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway (in the case of custom orders). No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall be refunded.
Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website.
The laws of England and Wales govern these terms and conditions. By accessing this website and using our services you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.
Notification of Changes
These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.